SSE Airtricity Gas NI Limited - Contact Us

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Contact Us

  • By Phone

    For all general enquiries, lines open from:

    Monday-Thursday 8.30am-5.00pm and Friday 8.30am-4.30pm.

    0345 900 5253

    Calls to 0345 numbers cost no more than local and UK landlines & are often included in free minutes. Calls may be recorded.

    International callers: 

    00 353 1 655 6095


    If your Payeasy or Quantum card is lost or damaged:

    Replacement Payeasy cards (orange and yellow) are available to purchase at your local PayPoint outlet.
    For replacement Quantum Cards (blue) please contact SSE Airtricity on 0345 900 5253`.
    Replacement Quantum Cards (outside of normal business hours) are available to pick up at Phoenix Natural Gas, 197 Airport Road West, Belfast BT3 9ED.

  • In an emergency

    If you smell gas phone the 24-hour gas emergency service on 0800 002 001

  • By Email



    Department: SSE Airtricity Gas NI

  • Post

    You can write to us at:

    SSE Airtricity Gas (NI) Ltd.
    3rd Floor Millennium House
    17-25 Great Victoria Street
    BT2 7AQ

  • Find Us

In an Emergency...