By Phone
For all general enquiries, lines open from:
Please be aware our phone operating hours have temporarily changed to help us manage a greater volume of calls during the day. Our temporary opening hours are 08:30-18:00 Monday-Thursday and 08:30 -16:30 Friday excluding bank holidays.
0345 900 5253
Calls to 0345 numbers cost no more than local and UK landlines & are often included in free minutes. Calls may be recorded.
International callers:
00 353 1 655 6095
If your Payeasy or Quantum card is lost or damaged:
Replacement Payeasy cards are available to purchase at your local PayPoint outlet.
For replacement Quantum Cards please contact SSE Airtricity on 0345 900 5253.
Replacement Quantum Cards (outside of normal business hours) are available to pick up at Phoenix Natural Gas, 197 Airport Road West, Belfast BT3 9ED.
Post
You can write to us at:
SSE Airtricity Gas (NI) Ltd.
Millennium House
25 Great Victoria Street
Belfast
BT2 7AQ
