SSE Airtricity Gas NI Limited - Contact Us

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Contact Us

  • By Phone

    For all general enquiries, lines open from:

    Monday-Thursday 8.30am-7.00pm and Friday 8.30am-4.30pm excluding bank holidays.

    0345 900 5253

    Calls to 0345 numbers cost no more than local and UK landlines & are often included in free minutes. Calls may be recorded.

    International callers: 

    00 353 1 655 6095


    If your Payeasy or Quantum card is lost or damaged:

    Replacement Payeasy cards are available to purchase at your local PayPoint outlet.
    For replacement Quantum Cards please contact SSE Airtricity on 0345 900 5253.
    Replacement Quantum Cards (outside of normal business hours) are available to pick up at Phoenix Natural Gas, 197 Airport Road West, Belfast BT3 9ED.

  • In an emergency

    If you smell gas phone the 24-hour gas emergency service on 0800 002 001

  • By Email

    Department: SSE Airtricity Gas NI

  • Post

    You can write to us at:

    SSE Airtricity Gas (NI) Ltd.
    3rd Floor Millennium House
    19-25 Great Victoria Street
    BT2 7AQ

  • Find Us