SSE Airtricity Gas NI Limited - Publications

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Publications

Codes of Practice

Our Codes of Practice provide detail on the many different services we provide to our customers. These Codes of Practice are here to make sure our products and services meet the needs of our customers. 

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Notice of Rights

Our Notice of Rights explain the individual standards of service you can expect from us and outlines the compensation you could receive if we fail to meet these standards.

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Energy Consumer Checklist

The Energy Consumer Checklist is a collection of questions and subsequent answers that aim to provide practical information to consumers concerning their rights in relation to the Energy Sector.

 

Energy Consumer Checklist

 

Reports

 

Standards of Performance 2017

Report on Performance 2017

 

Terms and Conditions

General Terms and Conditions for the supply of gas by SSE Airtricity Gas Supply (NI) Limited to premises consuming up to 732,000 kilowatt hours in Northern Ireland.

 

General Terms and Conditions applicable from 15 June 2018

Deemed Contract

Privacy Notice

At SSE Airtricity, we’re committed to ensuring your privacy is protected. Please read this notice carefully as it provides important information about how we handle your personal information and the steps you can take to control it.

Privacy Notice

 

 

 

 

SSE Airtricity is a trading name of SSE Airtricity Gas Supply (NI) Limited which is a member of the SSE Group. The Registered Office of SSE Airtricity Gas Supply (NI) Limited is 3rd Floor Millennium House, 25 Great Victoria Street, Belfast, Northern Ireland, BT2 7AQ. Registered in Northern Ireland No. NI032810.

View a list of our registered companies

SSE Airtricity is a trading name of SSE Airtricity Gas Supply (NI) Limited which is a member of the SSE Group. The Registered Office of SSE Airtricity Gas Supply (NI) Limited is 3rd Floor Millennium House, 25 Great Victoria Street, Belfast, Northern Ireland, BT2 7AQ. Registered in Northern Ireland No. NI032810.

View a list of our registered companies

If you smell gas, phone the 24-hour Northern Ireland Gas Emergency Service on 0800 002 001.