Our Notice of Rights explain the individual standards of service you can expect from us and outlines the compensation you could receive if we fail to meet these standards.
SSE Airtricity Notice of Rights
Each Network Operator publish a Notice of Rights which explain the individual standards of service you can expect from them and outlines the compensation you could receive if they fail to meet these standards.
The Greater Belfast, Larne and East Down distribution licensed area is operated by Phoenix Natural Gas Limited (PNGL).
Phoenix Natural Gas Notice of Rights
The Ten Towns distribution licensed area is operated by Firmus Energy (Distribution) Limited (FEDL).
Firmus Energy Notice of Rights
The West distribution licensed area is operated by SGN Natural Gas Limited (SGN).
SGN Natural Gas Notice of Rights
SSE Airtricity is a trading name of SSE Airtricity Gas Supply (NI) Limited which is a member of the SSE Group. The Registered Office of SSE Airtricity Gas Supply (NI) Limited is Millennium House, 25 Great Victoria Street, Belfast, BT2 7AQ. Registered in Northern Ireland No. NI032810.